Terms and Conditions
Exclusive use booking:
- Breakfasts excluded in the daily rate. If breakfasts are required, this can be provided at an additional rate.
- A daily cleaning service will be provided at a time that is convenient for guests.
- Staff will be on the property to attend to the gardens, pools and animals.
Per room booking:
- Breakfasts are included in the daily rate and is served at 20 Bath.
- No self catering is allowed.
Minimum stay:
- A minimum stay of 2 nights is required on a Friday and a Saturday for the high and peak season weekends from 1 October - 30 April annually.
- A minimum stay of 2 nights are required during the peak season from mid-December to mid-January annually.
- Minimum stay of Friday, Saturday, and Sunday required for long weekends.
Children:
- Families are most welcome at both residences, if both rooms of the property is booked exclusively.
- We regret no children under the age of 8 years unless the whole house is booked for exclusive use.
Run-of-house rates (if both rooms of both residences are booked):
- Standard inclusives apply and special arrangements and requests can be made by prior arrangement.
- A special rate will be offered based on the season and length of stay.
Check-in / Check-out:
- Check-in is from 14:00 and before 18:00. Later check-in by prior arrangement.
- Check-out by 11:00.
- Early check-ins and late departures to be made by prior arrangement and we will do our utmost to assist guests where possible.
Cancellation and refund policy:
- If cancelling 15 days before arrival, forfeit 100% of the booking total.
- If cancelling 30 days before arrival, forfeit 75% of the deposit.
- If cancelling 60 days before arrival, forfeit 50% of the deposit.
- If cancelling 90 days before arrival, forfeit 25% of the deposit.
Trading terms:
- Reservations to be secured via EFT or a valid credit card payment (Payfast) on receipt of invoice.
- We also offer credit card (MasterCard and VISA) facilities at the guesthouse.
- Payment schedule: 50% due at time of booking, remaining balance due 30 days before arrival.
- A 50% non-refundable deposit is required within 48 hours of making the booking.
- The remaining balance due 7 days before date of check-in.
- If the booking is less than 7 days before the date of check-in, the full amount is payable at the time of making the booking.
- We require a minimum stay of 2 nights in peak season from mid-December to mid-January.
- Jonkmanshof reserves the right to cancel a reservation if full payment terms are not adhered to.
- Jonkmanshof reserves the right to change or amend rates without prior notice.
- Jonkmanshof recommends that all guests take out comprehensive travel insurance to cover any medical, personal loss by means of theft or personal accident, cancellation and curtailment.
Included in the rate:
- We include a delicious Jonkmanshof breakfast prepared from seasonal ingredients from the garden and our surrounding area.
Excluded in the rate:
- A 3 course country/farm-style dinner is available at an additional R695 per person excluding any alcoholic beverages and soft drinks. Dinner is only prepared for a minimum of 4 guests and booking of dinner must be made at the time of making the reservation.